Frequesntly Asked Questions

Latamepay is leading mobile finance solution and every FinTech’s first choice. We strives to make transactions easier, faster & more secure.

All types of business who want to efficiently receive both local and cross border payments while expand their customer base in the Latin America region. That includes any online small and medium businesses, high-risk merchants that traditional financial institutions do not accept, payment providers.

Yes, all cardholders must be at least 18 years old.

Your card should arrive within 7-10 working days of your application for a Tax refund being processed.

Our payment platforms meet all the industry-standard requirements for systems and data security and integrity.

Yes, you can use your card wherever you see the Visa Acceptance Mark, as long as you have sufficient money on your card.

An online merchant account is an account at a banking or processing institution that allows you to accept credit card payments online through your Web site. The team at LatamePay specializes in setting up the right account for your online business and connecting you with the right processing partner to best meet your needs and get you the best rates!

The typical time period is 2 to 3 business days.

A chargeback occurs when a transaction is reversed. In other words, rather than adding money to your account it is deducted. Chargebacks can occur for a wide variety of reasons, such as double-charging, credit card expiration, bank error and customer disputes.